Acceptable Use Policy

This policy is part of the Terms of Service. It applies to every SNG service and to anyone using it through your account. "We" means SNG Hosting.

1. Prohibited content

You may not host, transmit, link to or make available:

1. Child sexual abuse material, or any sexual content involving minors. We report it to the competent authorities and terminate the account without notice.
2. Pornographic or sexually explicit material.
3. Content that incites violence, terrorism, hatred or discrimination, or that threatens or harasses others.
4. Content that infringes copyright, trademarks or other rights, including pirated software, media, game assets or leaked game builds.
5. Personal data of others published without a lawful basis, doxxing, or stolen databases or credentials.
6. Content or services that are illegal in Egypt, in the country where the server is located, or in the country of the targeted audience, including illegal gambling, counterfeit goods, unlicensed medicines and drugs.
7. Fraud, phishing pages, fake shops, pyramid schemes and impersonation of persons, brands or authorities.

2. Prohibited activities

1. Sending unsolicited bulk email (spam), or email to purchased or scraped lists, or using our network to advertise spam sent elsewhere.
2. Malware, botnets, command-and-control servers, cryptojacking or ransomware.
3. Scanning, probing, brute-forcing or attacking any system without written authorisation of its owner, including DDoS attacks, "stressers" and "booters".
4. Open proxies, open relays, unauthorised VPN or proxy resale, or traffic anonymisation used to hide abuse.
5. Interfering with other customers, our network or our monitoring, or bypassing plan limits, billing or security controls.
6. Cryptocurrency mining, unless the product page expressly allows it.
7. Public file sharing, torrent seeding or video streaming services on shared hosting.
8. Running game servers, bots or long-running background processes on shared web hosting (they are allowed on VPS, VDS, dedicated and game-server products).
9. Reselling a service without a reseller plan or our written consent.

3. Resource use on shared products

Shared hosting, email and similar products must not use a disproportionate share of CPU, memory, disk I/O, inodes or connections. We may throttle, suspend processes or ask you to upgrade when your use affects others.

4. Email sending

You must have consent from recipients, include a working unsubscribe link in marketing email, keep bounce and complaint rates low, and comply with applicable anti-spam laws. We may apply sending limits.

5. Enforcement

5.1We may investigate suspected violations, including by reviewing logs and the relevant Content, and may remove or disable Content, block traffic, suspend or terminate the service, and preserve evidence.

5.2Where practicable we notify you and give you time to fix the problem. We may act without notice for serious violations, legal requests, or risks to our network or other customers.

5.3No refund or credit is due for services suspended or terminated under this policy. You are liable for costs we incur because of your violation, including blocklist removal, investigation time, and fines or claims.

5.4We cooperate with law-enforcement authorities and may disclose information as required by law.

6. Reporting abuse

Report abuse to abuse@snghosting.com. See the Abuse and Takedown Policy.